GenAI Solutions Engineer – Enterprise Pre-Sales

scaleai; Greater London; On-site; GBP 75,000 - 120,000; Full time

Job summary

Scale AI is seeking a Solutions Engineer to partner with AEs, Product, and MLEs to guide prospective customers through pre-sales, delivering tailored demos and pilots to secure the technical win.

You will develop domain expertise in Generative AI for Enterprise use cases, design Scopes of Work, and collaborate with delivery teams to address customer challenges and translate needs into actionable plans.

Qualifications

• Strong engineering background with prior experience working with clients in a pre or post-sales capacity to realize business goals.
• Proven ability to code or develop with Python, Java, and/or other web development languages.
• Experience in enterprise SaaS, cloud tech, fintech or similar industries in a technical capacity with end-client engagement.

Responsibilities

• Partner with Scale AEs on the customer journey, delivering tailored demos and prototypes according to the customer's requirements.
• Develop technical domain expertise in Generative AI / LLM applications for Enterprise use cases across financial services, insurance, SaaS, and similar enterprises.
• Be accountable for securing the 'technical win' by unblocking technical challenges.
• Interact with customers daily to understand their needs and design solutions to better serve them.
• Design and develop 'Scopes of Work' by breaking down customer challenges into a project plan.
• Work closely with forward-deployed Software and Machine Learning Engineers to develop agents in the initial post-sales stage.
• Work with AEs and PMs to identify customer-specific feature requests.
• Drive strategic initiatives to improve the efficiency and effectiveness of the Solution Engineering team.

Skills

Engineering background

Python

Java

Web development

Job description

Scale AI is seeking a Solutions Engineer to partner with AEs, Product, and MLEs to guide prospective customers through pre-sales, delivering tailored demos and pilots to secure the technical win.

You will develop domain expertise in Generative AI for Enterprise use cases, design Scopes of Work, and collaborate with delivery teams to address customer challenges and translate needs into actionable plans.