Gateway Coordinator

Platinum Recruitment Consultancy; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Full training

Career progression

Full-time position with shift patterns

Job summary

Platinum Recruitment Consultancy is seeking a Gateway Coordinator in London to support fast-paced international freight operations. The role involves coordinating consignments through the gateway, liaising with airlines, and ensuring timely, compliant processing of shipments.

The ideal candidate will have freight forwarding or logistics experience, knowledge of import/export procedures, and strong Excel/Word skills.

Qualifications

• Experience in freight forwarding or logistics environment.
• Familiarity with import/export procedures.
• Proficiency in MS Word and Excel; good communication.
• Strong organisation and ability to work to deadlines.

Responsibilities

• Coordinate movement of consignments through the gateway
• Manage schedules and ensure regulatory standards are met
• Coordinate collection/delivery with airlines and internal teams
• Complete customs reporting and operational documentation
• Maintain data in operating systems and track invoicing and milestones
• Resolve queries from customers and suppliers professionally

Skills

Freight forwarding

Logistics operations

Microsoft Word

Microsoft Excel

Customer service

Time management

Communication

Job description

Gateway Coordinator - London | Join a global logistics business and build your career in fast-paced international freight.

We're looking for a motivated Gateway Coordinator to join a leading global logistics organisation in London. This is a fantastic opportunity for someone with experience in freight forwarding, airline transport or logistics who enjoys a fast-paced environment and wants to develop their career within an international business.

Why apply for this Gateway Coordinator role?

• Competitive salary dependent on experience
• Full-time position with shift patterns as per contract
• Progression and development opportunities
• Full training and support to help you build your expertise
• Opportunity to work within international freight forwarding
• Exposure to airline transport, customs and gateway operations
• Work within a globally recognised logistics organisation
• A varied role where no two days are the same

Key Responsibilities:

• As a Gateway Coordinator, you'll help manage the smooth and efficient movement of consignments through the gateway, ensuring customer requirements, operational deadlines and regulatory standards are consistently met.
• Coordinate vehicles collecting and delivering consignments from airlines
• Manage the flow of consignments arriving and departing the gateway
• Ensure shipments are processed accurately, safely and securely
• Complete customs reporting and required operational documentation
• Raise records within the ETSF and discharge T1s from overnight deliveries
• Maintain accurate data within internal operating systems
• Ensure daily schedules and operational deadlines are achieved
• Monitor invoicing, job costing, CIA, netting and milestones
• Resolve queries from customers and suppliers professionally
• Maintain strong relationships with internal and external customers
• Follow strict SOPs, KPIs and regulatory requirements
• Support cost control and internal and external rate reviews
• Ensure best-practice processes are followed across the department
• Use Microsoft Office and internal systems as required

What we're looking for:

• You'll be organised, commercially aware and confident working in a time-sensitive environment where accuracy and customer service are essential.
• Previous experience within freight forwarding, logistics or a similar service environment
• Knowledge of import/export procedures
• Experience within gateway, consolidation or airline operations would be advantageous
• Understanding of DfT/CAA, HMRC and IATA regulations
• Confident using Microsoft Word and Excel
• Strong written and verbal communication skills
• Highly organised with a systematic and methodical approach
• Able to manage your own workload and meet strict deadlines
• Comfortable working in a fast-paced environment with changing priorities
• Self-motivated, professional and enthusiastic
• A genuine desire to learn, develop and progress within the freight industry
• Strong team player who can build positive relationships with customers and colleagues

If you're looking for a Gateway Coordinator opportunity in London where you can develop your freight forwarding knowledge, gain valuable international logistics experience and build a long-term career, we'd love to hear from you.

Job Number │ 48970 / INDINDUSTRIALWC

Location │ London

Role │ Gateway Coordinator