Homelessness Reduction Officer

Civic Recruitment Limited; Newport; On-site; GBP 40,000 - 44,000; Full time

Job summary

Civic Recruitment and Limited is advertising a 2‑month contract with a local authority in Newport. The role offers a daily rate of £155.60 under an umbrella arrangement and focuses on identifying and mitigating homelessness through assessment, intervention, and case management.

You will deliver housing advice, interview households, assess eligibility and priority needs, and develop Personal Housing Plans with applicants to prevent homelessness.

Qualifications

• Proven experience in homelessness, housing options, or housing advice.
• Ability to assess housing needs and manage complex casework.
• Familiarity with housing legislation and statutory duties.
• Experience working with vulnerable households.

Responsibilities

• Deliver comprehensive housing advice to the public and partners.
• Conduct interviews and assessments for households facing homelessness.
• Evaluate eligibility, homelessness status, priority needs, and local connections.
• Create and manage Personal Housing Plans with applicants.

Skills

Homelessness experience

Housing options

Housing advice

Assessing housing needs

Complex casework

Housing legislation

Vulnerable clients

Education

GCSE

English

Mathematics

Job description

Newport, United Kingdom | Posted on 27/08/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre‑screened candidates, Civic Recruitment Limited is well‑positioned to cater to the specific needs of both public and private sectors.

Job Description

2 months contract with a local authority

Summary

• This is a 2-month contract role with a local authority, offering a daily rate of £155.60 under an umbrella arrangement. The primary aim of this position is to identify and mitigate the risk of homelessness through thorough assessment, strategic intervention, and effective case management. The role involves supporting at-risk households in finding and maintaining sustainable housing solutions.

Responsibilities

• Deliver comprehensive housing advice and support to the public, partner organizations, and internal stakeholders.
• Conduct interviews and assessments for households facing homelessness or at risk of becoming homeless.
• Evaluate eligibility for assistance, determine homelessness status, assess priority needs, and establish local connections in line with current legislation.
• Create and manage Personal Housing Plans (PHPs), collaborating with applicants to outline reasonable steps to prevent or alleviate homelessness.

Requirements

• Proven experience in a homelessness, housing options, or housing advice service.
• Skilled in assessing housing needs and handling complex casework.
• Familiarity with housing legislation and statutory duties related to homelessness.
• Experience working with vulnerable individuals and households experiencing housing challenges.

Essential Qualifications

• GCSE level education (or equivalent), including English and Mathematics.
• Demonstrated commitment to ongoing professional development in housing and homelessness services.

Additional Information

• Working hours are 37 hours per week.
• A basic DBS check is required.
• A valid driving license is necessary.
• The role is based at County Hall, High Street, Newport, Isle of Wight, PO30 1UD, United Kingdom.
• A minimum of three days per week is required to be worked at County Hall, Newport.
• Payments are made on a bi-weekly schedule.
• The application deadline is 11th September 2026; interested candidates should apply as soon as possible.