Gas Engineer

Sureserve Group PLC; Herongate; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

PPE provided

Pension scheme

Life cover

Family-friendly policies

Discount hub

Virtual GP

EAP

Bike2Work

EV car scheme

Career development

Job summary

Sureserve Group PLC in the United Kingdom seeks a Gas Maintenance Technician to ensure heating and hot water systems operate safely and efficiently in domestic properties. You will diagnose faults, carry out repairs, and perform planned maintenance while delivering high workmanship and excellent customer service at every visit.

Based in Chelmsford with coverage across CM, CO, and IP postcodes, the role is permanent, 40 hours per week, Monday to Friday with on-call requirements.

Qualifications

• Valid domestic and/or commercial gas qualifications (CCN1, CENWAT, HTR1, CKR1) required.
• Valid UK driving licence required.
• Experience in gas maintenance within a domestic capacity.
• Solid understanding of gas safety regulations and industry standards.
• Strong problem-solving skills and ability to work independently.
• Professional and friendly attitude fostering good relationships with clients and tenants.

Responsibilities

• Carry out service and maintenance works on domestic properties across the region.
• Maintain high levels of customer care with clients and tenants to meet quality standards.
• Communicate progress and complete paperwork electronically and manually.

Skills

Gas safety compliance

Problem solving

Independent worker

Customer service

Communication

Driving licence

Education

CCN1, CENWAT, HTR1, CKR1

Job description

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and, in the future.

Salary: £(phone number removed) per annum depending on experience + OTE

Location: Chelmsford covering CM, CO, IP postcode areas

Contract Type: Permanent

Working Hours: 40

Working pattern: Monday to Friday with on-call requirements

Holiday entitlement: 25 + Bank Holidays

About the role

Responsible for ensuring heating and hot water systems are operating safely, efficiently and reliably, helping customers stay comfortable in their homes. You’ll diagnose faults, complete repairs, carry out planned maintenance, and provide a high standard of workmanship while delivering excellent customer service at every visit.

What you'll be doing

Carry out service and maintenance works on a variety of domestic properties across the region

Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards

Communicate updates and progress of work, completing the required paperwork electronically and manually

What we're looking for

Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)

Valid UK driving licence (essential)

Previous practical experience in gas maintenance within a domestic capacity

Solid understanding of gas safety regulations and industry standards

Strong problem-solving skills and the ability to work independently

A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants

Why Join Us

You’ll be part of a supportive team that values expertise, reliability and great customer service. We offer a positive working environment, opportunities for development and the chance to make a meaningful impact, in the communities we serve.

Benefits

• Company vehicle and fuel card supplied
• Uniform, PPE & mobile device supplied
• Contributory pension scheme
• Life assurance
• Enhanced maternity, paternity, adoption leave and other family friendly policies
• Sureserve Benefits Hub, accessing over 1000 retail discounts
• Virtual GP service, available for employees and immediate family
• Employee Assistance Programme (EAP)
• Bike2Work Scheme
• EV Car Scheme
• Employee engagement events and "Employee Voice" programmes
• Strong opportunities for career growth and development
• Terms/qualifying criteria applies
• Equal Opportunities Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are
• committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
• Reasonable Adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact
• Pre-employment Checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks