Gas Engineer - Service & Repair

Sureserve; Wirral; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

PPE & device provided

Pension scheme

Life assurance

Family leave benefits

Sureserve Benefits Hub (discounts)

Virtual GP service

EAP

Career development

Job summary

Sureserve is recruiting a Heating Engineer to service and maintain heating and hot water systems across Wirral. You will diagnose faults, carry out repairs, and perform planned maintenance with a focus on safety, efficiency and customer satisfaction.

You will hold CCN1, CENWAT, HTR1, CKR1 qualifications and a valid UK driving licence, with prior gas maintenance experience in domestic settings. Competitive package and career progression on offer.

Qualifications

• Gas safe knowledge and ability to diagnose faults in domestic heating systems.
• Strong problem-solving skills and the ability to work independently.
• Excellent customer service and communication with tenants and clients.
• Solid knowledge of gas safety regulations and industry standards.
• Strong problem-solving ability and independence.
• Professional and friendly attitude for client/tenant relationships.

Responsibilities

• Carry out service and maintenance works on domestic properties across the Wirral region.
• Ensure high levels of customer care and quality standards in all visits.
• Accurately complete paperwork and communicate progress to customers and team.

Skills

Gas maintenance

Gas safety regulations

Customer service

Independent working

Education

CCN1/CENWAT/HTR1/CKR1 qualifications

CENWAT

HTR1

CKR1

Job description

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and, in the future.

Salary: £35,875 - £42,460 per annum

Location: Wirral, covering all CH postcodes

Contract Type: Permanent

Working Hours: 40

Working pattern: Monday to Friday with on-call requirements

Holiday entitlement: 20 + Bank Holidays (increases with service)

Planned start date: 1st September 2026

About The Role

Responsible for ensuring heating and hot water systems are operating safely, efficiently and reliably, helping customers stay comfortable in their homes. You'll diagnose faults, complete repairs, carry out planned maintenance, and provide a high standard of workmanship while delivering excellent customer service at every visit.

What You’ll Be Doing

• Carry out service and maintenance works on a variety of domestic properties across the region
• Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards
• Communicate updates and progress of work, completing the required paperwork electronically and manually

What We’re Looking For

• Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)
• Valid UK driving licence (essential)
• Previous practical experience in gas maintenance within a domestic capacity
• Solid understanding of gas safety regulations and industry standards
• Strong problem-solving skills and the ability to work independently
• A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants

Why Join Us

You’ll be part of a supportive team that values expertise, reliability and great customer service. We offer a positive working environment, opportunities for development and the chance to make a meaningful impact, in the communities we serve.

Benefits

• Company vehicle and fuel card supplied
• Uniform, PPE & mobile device supplied
• Contributory pension scheme
• Life assurance
• Enhanced maternity, paternity, adoption leave and other family friendly policies
• Sureserve Benefits Hub, accessing over 1000 retail discounts
• Virtual GP service, available for employees and immediate family
• Employee Assistance Programme (EAP)
• Bike2Work Scheme
• EV Car Scheme
• Employee engagement events and“Employee Voice” programmes
• Strong opportunities for career growth and development
• Terms/qualifying criteria applies

Equal Opportunities

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [e-mail]

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.