Gas, Electric & Solid Fuel Field Service Engineer – Training

Ernest Gordon Recruitment Limited; Coventry; On-site; GBP 37,000 - 45,000; Full time

Benefits offered by this job

Van

Laptop

iPad

Pension

Training

24 days holiday

Job summary

Ernest Gordon Recruitment Limited is seeking a Field Service Engineer to service Gas, Electric and Solid Fuel heating appliances from a Coventry base. You will diagnose faults, repair appliances and ensure high first-visit resolutions while travelling to customer sites in the West Midlands region.

The role involves upselling paid services, handling payments on site, and representing the company with professionalism. Full training to work with solid fuel appliances is provided.

Qualifications

• CCN1, CONGLP1, CPA1 and GASSAFE qualifications or experience.
• Experience within the heating industry or servicing comparable equipment.

Responsibilities

• Be an ambassador for the company with a professional approach to customers.
• Carry out service and warranty calls professionally, on time and to resolution on first visit.
• Identify causes of issues and determine if faults are manufacturing or installation/user related.
• Upsell chargeable service work on site and process payments with provided terminals.

Skills

CCN1

CONGLP1

CPA1

GASSAFE

Welding

Job description

Ernest Gordon Recruitment Limited is seeking a Field Service Engineer to service Gas, Electric and Solid Fuel heating appliances from a Coventry base. You will diagnose faults, repair appliances and ensure high first-visit resolutions while travelling to customer sites in the West Midlands region.

The role involves upselling paid services, handling payments on site, and representing the company with professionalism. Full training to work with solid fuel appliances is provided.