Field Service Engineer — Heating Systems (UK Travel)

Acorn Recruitment; Coventry; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Company van

Laptop

Mobile phone

Health and retail discounts

Ongoing training

Job summary

Acorn Recruitment is seeking a Field Service Engineer to join a Midlands-based team. The role involves servicing and repairing heating appliances and gas systems across the Midlands and the UK, with a company van, laptop, and phone provided.

You will diagnose faults, perform maintenance, complete reports, and travel extensively, staying away up to four nights a week. The ideal candidate holds relevant gas qualifications and a full UK driving licence.

Qualifications

• Previous experience servicing heating appliances, gas equipment or comparable field-based equipment.
• Full UK driving licence.
• Domestic gas qualifications including CCN1, CONGLP1, CPA1 and GAS SAFE accreditation.
• Strong fault-finding and diagnostic skills.
• Excellent customer service and communication skills.
• Ability to travel extensively across the UK and stay away up to four nights per week.
• Must live within the Midlands/Coventry area.
• OFTEC accreditation.
• Electrical Safe Isolation training.
• HETAS H002, H003, H004 and H006 qualifications.
• Experience working within the heating, fireplace, stove or domestic appliance sectors.

Responsibilities

• Carry out service, maintenance and warranty work on a range of heating and domestic heating products.
• Diagnose faults and complete repairs efficiently while maintaining high standards of customer service.
• Complete annual servicing and preventative maintenance activities.
• Identify chargeable work opportunities and discuss service requirements with customers.
• Produce accurate service reports and maintain technical records using company systems.
• Ensure all work is completed safely and in accordance with relevant industry regulations and standards.
• Support product training activities and assist with technical feedback where required.
• Maintain company vehicles, tools and equipment in good working condition.

Skills

Fault-finding

Customer service

Independent working

UK travel readiness

Education

Gas Safe accreditation (CCN1, CONGLP1, CPA1)

Tools

Laptop/tablet usage

Job description

Acorn Recruitment is seeking a Field Service Engineer to join a Midlands-based team. The role involves servicing and repairing heating appliances and gas systems across the Midlands and the UK, with a company van, laptop, and phone provided.

You will diagnose faults, perform maintenance, complete reports, and travel extensively, staying away up to four nights a week. The ideal candidate holds relevant gas qualifications and a full UK driving licence.