Field Service Engineer – Gas/Electric/Solid Fuel (Training + Van)

Ernest Gordon Recruitment; Coventry; On-site; GBP 37,000 - 38,000; Full time

Benefits offered by this job

Van

Laptop

iPad

Pension

24 days holiday

Training

Job summary

Original Equipment Manufacturer in Coventry seeks a Field Service Engineer to service Gas, Electric and Solid Fuel heating appliances across the region. You will diagnose faults, perform warranty and annual service work, and contribute to customer satisfaction with a professional approach.

The role requires on-site fieldwork, travel, and the ability to upsell service work. Training and certification to work with solid fuel appliances are provided, with a competitive package including a company

Qualifications

• CCN1, CONGLP1, CPA1 and GASSAFE qualifications or experience.
• Experience within the heating industry or servicing comparable equipment.
• Happy to travel.

Responsibilities

• Complete warranty and annual service work for Gas, Electric and Solid Fuel heating appliances.
• Diagnose faults and repair appliances in a timely and cost-effective manner.
• Ambassador for the company with a professional, courteous approach when dealing with customers.
• Carry out service and warranty calls professionally, timely and accurately, resolving issues on the first visit.
• Identify whether issues are due to manufacturing fault or installation/user fault.
• Upsell chargeable service work whilst on site and take payment using supplied terminals.

Skills

CCN1

CONGLP1

CPA1

GASSAFE

Heating industry experience

Tools

None

Job description

Original Equipment Manufacturer in Coventry seeks a Field Service Engineer to service Gas, Electric and Solid Fuel heating appliances across the region. You will diagnose faults, perform warranty and annual service work, and contribute to customer satisfaction with a professional approach.

The role requires on-site fieldwork, travel, and the ability to upsell service work. Training and certification to work with solid fuel appliances are provided, with a competitive package including a company