Fused Sales Advisor

One Utility Bill; Newcastle upon Tyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A utility billing service provider in Newcastle upon Tyne is seeking a sales representative to sell and renew utility packages for students. You'll engage customers by following up on quotes and handling objections. The role requires resilience and strong communication skills, with a target-driven environment. This position offers an uncapped commission structure and is fully office-based, working Monday to Friday with occasional Saturdays.

Qualifications

• Confident speaking on the phone.
• Self-motivated and driven by targets.
• Looking to earn extra cash over the summer.
• Excellent at time management and multitasking.
• Strong communication skills.
• Great at problem solving.
• Willing to learn.
• Unafraid to speak up with new ideas.

Responsibilities

• Sell product to student customers.
• Make outbound calls to follow up with quotes.
• Handle objections and sign up customers.
• Retain customers whose contracts are due for renewal.
• Work towards conversion and revenue targets.

Skills

Confidence in phone communication

Self-motivation

Problem-solving skills

Strong communication

Time management

Multitasking

Willingness to learn

Job description

A little bit about us

Hi, we’re One Utility Bill , a service that allows our customers to bundle their main household utility bills into one monthly payment. 👋🏻 Our student brand Fused Bills is an easy way for students to sort their utilities, split the bills with their housemates, and make finances simpler. Students and grads get fixed prices for 12-month contracts and best of all, our Fused packages come with unlimited energy!

Because our Fused service is for students, this role comes with an element of seasonality. As students typically move in over the summer, expect to be working with customers who are looking for 2026 accommodation now, and be ready for the excitement and bustle of the summer months. 🫱🏼🫲🏽

What you’ll be doing

You’ll be selling our product to student customers and ensuring they nab the best package for them. You may be working within our new sales or Renewals team.

New Sales - you will make outbound calls to customers who have visited our website and created a quote so they have a basic understanding of what we do but haven’t necessarily requested a call back. You will be calling those customers to sell the benefits of Fused, handle any objections and ultimately aim to get them signed up to a package with us.

Renewals - you will be reaching out to current customers whose contracts are due for renewal, so your aim will be to call and retain that customer for a further 12 months. You’ll do this through explaining the key benefits of their current package and objection handling where needed to keep those customers with us!

This job requires resilience and positivity as some days you’ll face a lot of no answers and objections but you’ll use your charm to engage the customer in conversation and explain the benefits of allowing us to take care of all their utility bills.

You will be working towards conversion and revenue targets and an uncapped commission structure in return!

A little bit about you

• 🧐 Confident speaking on the phone
• 🎯 Self motivated & driven by targets
• 💸 Looking to earn some extra cash over the summer
• ⭐️ Excellent at time management and multitasking
• 👂 Strong communication skills
• 🧩 Great at problem solving
• 👍 Willing to learn
• 🆙 Unafraid to speak up with new ideas

The working hours for this role are 10am-6pm Monday to Friday with 1 in every 4 Saturdays. Saturdays are 9am-5pm. This is a fully office based role.