Furniture Sales Consultant — Uncapped Commission & Perks

Oak Furnitureland; Warrington; In loco; GBP 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

Holiday allowance

Birthday day off

Rewards programme

Pension scheme

Life assurance

Training and development

Employee assistance

Free parking

Descrizione del lavoro

Oak Furnitureland is seeking a Retail Sales Advisor in Warrington to act as a brand ambassador and deliver an exceptional customer experience across our showroom.

You will use expert knowledge of our broad product range, follow the Retail Sales Model, and work with the Store team to achieve high performance and customer satisfaction. This role offers uncapped commission and strong earning potential.

Competenze

• Extensive experience in customer-facing environments with retail sales knowledge.
• Familiar with sales models and sales processes to hit targets.
• Strong questioning/listening to influence and build relationships.
• Understanding of KPIs, NPS, Trust Pilot and repeat business.
• Knowledge of furniture industry products and Oak Furnitureland USPs.

Mansioni

• Provide customers with an exceptional experience using expert knowledge of Oak Furnitureland ranges.
• Follow the Retail Sales Model to recommend based on customer needs.
• Help improve customer satisfaction scores and loyalty.
• Achieve personal sales KPIs and support showroom team to excel.
• Collaborate with Store Manager to foster an inclusive team culture.
• Maintain a compliant, up-to-date retail environment with VM and Facilities teams.
• Engage with Partnering 4 Performance to develop personal objectives and growth plans.
• Deliver showroom ways of working in line with policies and procedures.
• Stay commercially aware of factors impacting trade and customer experience.
• Keep product knowledge up-to-date using training materials and Oak systems.
• Encourage seamless omnichannel customer journey using digital resources.

Conoscenze

Retail sales

Customer service

Consultative selling

Questioning skills

Team collaboration

NPS awareness

Strumenti

POS systems

Descrizione del lavoro

Oak Furnitureland is seeking a Retail Sales Advisor in Warrington to act as a brand ambassador and deliver an exceptional customer experience across our showroom.

You will use expert knowledge of our broad product range, follow the Retail Sales Model, and work with the Store team to achieve high performance and customer satisfaction. This role offers uncapped commission and strong earning potential.