Funeral Service Specialist Level One

Dignity Funerals; Devizes; On-site; GBP 26,000; Full time

Job summary

A leading funeral service provider is seeking a Funeral Service Specialist (Level One) based in Devizes. This role requires an empathetic and well-organised individual who can offer support to grieving families while managing the branch's daily operations. Responsibilities include guiding families through funeral arrangements, ensuring high standards of service and building local relationships. The position offers a salary of £25,652 per annum plus commission, with opportunities to assist in ceremonial duties.

Qualifications

• Empathetic and well-organised individual to support families.
• Ability to handle sensitive situations with care.
• Strong communication to guide families through arrangements.

Responsibilities

• Provide reassurance and support to grieving families.
• Manage day-to-day operations of the branch.
• Build trusted local relationships with families.

Skills

Empathy

Organizational skills

Attention to detail

Communication

Job description

Position: Funeral Service Specialist - Level One

Location: John Stuart Funeral Directors, Devizes

Job Type: 38.33 Hours per week

Salary: £25,652 per annum plus commission (OTE £2 - £3k per annum)

We’re looking for an empathetic and well‑organised individual to join our team at John Stuart Funeral Directors as a Funeral Service Specialist (Level One). You’ll be the first person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism.

Based at our branch in Devizes, you’ll take pride in the day‑to‑day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you’ll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required.

Why This Role Matters...

Being a Funeral Service Specialist means playing a central part in one of life’s most significant moments. You’re often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days.

Your Impact and Responsibilities...

This role calls for empathy, confidence, and attention to detail. It's about guiding people through funeral arrangements with care, introducing them to the suppor ...