Funeral Admin & Front Desk Coordinator

Walter C Parson Ltd; United Kingdom; Remote; GBP 22,000 - 30,000; Full time

Job summary

Walter C. Parson Funeral Directors in Crownhill (Plymouth) is seeking an Administrator/Secretary to join our head office, working 8.30am–5pm, Monday to Friday.

You will handle front-of-house enquiries, support funeral directors with administration, and liaise with doctors and crematoria while maintaining confidentiality and empathy. You will also join the Out of Hours Telephone Rota about once a month, with additional remuneration for this duty; a full driving licence is required for initial

Qualifications

• Experience in administration and front-of-house duties.
• Willingness to participate in Out of Hours rota (~once a month).
• Full driving licence required for initial training in Plymouth.

Responsibilities

• Handle front of house enquiries and assist funeral directors with administration.
• Liaise with doctors and crematoria officials as needed.
• Deal with confidential, personal and financial information with discretion.

Skills

Admin experience

Customer service

Telephone etiquette

Empathy

Computer literacy

Driving license

Tools

MS Office

Job description

Walter C. Parson Funeral Directors in Crownhill (Plymouth) is seeking an Administrator/Secretary to join our head office, working 8.30am–5pm, Monday to Friday.

You will handle front-of-house enquiries, support funeral directors with administration, and liaise with doctors and crematoria while maintaining confidentiality and empathy. You will also join the Out of Hours Telephone Rota about once a month, with additional remuneration for this duty; a full driving licence is required for initial