Fundraising Data & Income Processing Officer

National Museums; Greater London; Hybrid; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Free exhibition entry for you and a+gu

Civil Service Pension Scheme

25 days’ annual leave

Learning and development opportunities

Job summary

The British Museum is recruiting two Database and Income Processing Officers to join our Development/Fundraising Strategy and Operations team in London. The roles focus on recording and processing donor information, income and data to support fundraising activities.

You will manage CRM data quality, process gifts, pledges and event income, and work with fundraisers across the Museum to deliver accurate reports and compliant data handling.

Qualifications

• Experience with databases or CRM in fundraising.
• Experience with income processing and Gift Aid.
• Knowledge of GDPR and data protection requirements.
• Ability to translate stakeholder requirements into CRM/data/income-processing solutions.

Responsibilities

• Administer and maintain data within the Development CRM.
• Process fundraising income, gifts, pledges and event income.
• Provide data and reports for Development income and CRM data quality.
• Build relationships with fundraisers and internal stakeholders.
• Identify issues and propose system/process improvements.
• Ensure data handling complies with data protection standards.

Skills

Fundraising CRM

Data quality

GDPR knowledge

Stakeholder collaboration

Tools

Raiser's Edge

Job description

The British Museum is recruiting two Database and Income Processing Officers to join our Development/Fundraising Strategy and Operations team in London. The roles focus on recording and processing donor information, income and data to support fundraising activities.

You will manage CRM data quality, process gifts, pledges and event income, and work with fundraisers across the Museum to deliver accurate reports and compliant data handling.