Full Time Restaurant Staff (all year round position)

Brend Hotel Group; Falmouth; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

Share of staff tips

Staff discounts

Reduced accommodation rates

Job summary

Brend Hotels is seeking Restaurant Staff for a full-time, all-year-round role at The Royal Duchy Hotel in Falmouth. Shifts from 7am-12pm and 6pm-10pm with weekends include December coverage; various early mornings, evenings, and weekends available. You will deliver high levels of service and support all restaurant operations.

The role offers staff tips, share of tips, paid holidays, and staff discounts across Brend Hotels, with training provided to help you progress within the company.

Qualifications

• Positive attitude and willingness to learn.
• Commitment to delivering high levels of customer service.
• A neat and tidy appearance and adherence to uniform requirements.
• Flexibility to respond to different work situations.
• Ability to work on your own or in a team.
• Full training provided.

Responsibilities

• Prepare station for service by stocking condiments, linen, and cutlery.
• Welcome customers, issue menus and take/record orders with the team.
• Serve food and drinks in a friendly, efficient manner.
• Clear and relay tables as needed.
• Assist with restaurant cleaning alongside staff.
• Follow HASAWA, fire precautions and legal requirements; perform other tasks as needed.
• Support other departments and maintain good working relationships.

Skills

Customer service

Teamwork

Flexibility

Positive attitude

Training available

Job description

Full Time Restaurant Staff (all year round position)

FULL TIME ONLY - 40 hrs per week Split Shifts - 7am - 12pm and 6pm - 10pm - Occasional straight to include lunches. Fully Flexible 5 out of 7 days including weekends . MUST BE AVAILABLE FOR ALL OF DECEMBER

As Restaurant Staff you will be responsible for taking customers' orders and serving them whilst providing efficient and pleasant customer service; working to achieve departmental targets. Work for Brend Hotels and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. We are specifically looking for people to cover the breakfast shifts with some evenings and weekends. This is a great opportunity to work for a successful local company in Falmouth.

What will I be doing?

As Restaurant Staff at The Royal Duchy Hotel, you are responsible for working in all areas of food and beverage, delivering excellent customer service to all of our guests and non-residents. Restaurant Staff will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Prepare station for service which includes stocking condiments and linen as well as changing and servicing the cutlery available.
• Welcome customers, issue menus and receive and record customers’ orders if necessary alongside other members of the team.
• Serve food and drinks in a friendly and efficient manner.
• Clear and relay tables as necessary.
• Participate in the cleaning of the Restaurant alongside the other Restaurant Staff.
• Understand and comply with company policy on HASAWA, fire precautions, and legal requirements, and perform any other tasks that may be required from time to time.
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

To successfully fill this role as Restaurant Staff at The Royal Duchy Hotel, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and willingness to learn
• Commitment to delivering high levels of customer service
• A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in a team
• Although previous experience would be beneficial, it is not essential as full training will be provided.

What’s in it for me?

• There’s plenty of perks when it comes to joining the Brend Hotels team which include competitive rates of pay, paid holidays, and a share of staff tips.
• You’ll also receive discounts when dining at any Brend Hotels establishment as well as reduced accommodation rates.
• Brend Hotels are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.

What is it like to work for Brend Hotels?

Brend Hotels is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!