Full-Time Medical Receptionist / Administrator

NHS Scotland; City of Edinburgh; Hybride; GBP 21 000 - 26 000; Plein temps

Résumé du poste

NHS Scotland is seeking a dedicated Medical Receptionist to join our health service team in Edinburgh. You will welcome patients, manage appointments, and handle administrative tasks with professionalism and compassion.

The role requires strong communication, accuracy with patient records, and the ability to stay calm under pressure within a busy primary care setting. Permanent contract and competitive terms offered dependent on experience.

Qualifications

• Proven office experience with organisation and professionalism.
• Desirable administrative experience in healthcare.
• Strong communication, verbal and written.
• Ability to handle sensitive information confidentially.
• Competence with computer systems and EHR software.
• High attention to detail and organisational skills.
• Ability to stay calm and provide compassionate patient care.

Responsabilités

• Greet patients and assist with check-in procedures.
• Schedule appointments and manage patient records accurately.
• Handle calls, respond to inquiries, organize follow-ups.
• Ensure patient information is correctly recorded.
• Maintain cleanliness and organisation of reception area.
• Provide administrative support to healthcare professionals.
• Adhere to infection control and safety protocols.

Connaissances

Office experience

Healthcare setting

Communication skills

Confidentiality

Computer systems

Attention to detail

Calm under pressure

Outils

Electronic health records

Description du poste

Meadows Medical Practice9 Brougham Place,Edinburgh EH3 9HW

Overview

We are seeking a dedicated Medical Receptionist to join our healthcare team. This role involves providing exceptional patient care and managing administrative tasks efficiently and with professionalism. The successful candidate will play a vital part in ensuring smooth clinic operations while delivering compassionate service to our patients. Prior office and administrative experience are highly valued, along with a friendly demeanour and attention to detail.

Responsibilities

• Greet patients warmly and assist them with check-in procedures
• Schedule appointments and manage patient records accurately
• Handle incoming calls, respond to patient inquiries, and organise follow-up appointments
• Ensure all patient information is recorded correctly in the system
• Maintain cleanliness and organisation of the reception area
• Assist healthcare professionals with administrative support as needed
• Adhere to health and safety protocols, including infection control procedures

Skills

• Proven office experience, demonstrating organisational skills and professionalism
• Administrative experience in a healthcare setting is desirable
• Excellent communication skills, both verbal and written
• Ability to handle sensitive information with confidentiality
• Competence in using computer systems and electronic health records software
• Strong attention to detail and organisational abilities
• Ability to remain calm under pressure and deliver compassionate patient care

This position offers an opportunity to work within a supportive healthcare environment where your skills can make a meaningful difference in patients’ lives. We value professionalism, reliability, and a proactive approach to healthcare delivery.

Reference

Salary: Dependent on Experience

Contract Type: Permanent

Posted On: 21/10/2026

Closing Date: 30/10/2026