Fulfilment Supervisor

Wolseley; Hasland; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Annual leave

Pension matched up to 9%

Bonus opportunity

Health and wellbeing programs

YuLife app

Cycle to Work

Job summary

Fusion Utilities, part of the Wolseley Group, is recruiting an Operations Supervisor based at our Fulfilment centre in Chesterfield. You will lead a team, coach colleagues and drive a high-performing, engaged culture while managing daily warehouse and fulfilment operations.

This full-time, 40-hour week role offers a competitive salary, annual leave, pension, bonus potential and wellbeing perks, with shift patterns discussed at interview.

Qualifications

• Experience as Supervisor, Team Leader or Operations Manager in warehouse/logistics.
• Strong people management and ability to lead high-performing teams.
• Experience with employee relations, absence management and performance conversations.

Responsibilities

• Lead, coach and develop a team to deliver a high-performing, engaged and accountable working culture.
• Manage daily warehouse and fulfilment operations, ensuring workloads are planned effectively and service levels are consistently achieved.
• Drive compliance, health & safety standards and operational checks across the site.
• Monitor KPIs across multiple customer streams, identifying opportunities to enhance efficiency and performance.
• Manage people processes including absence management, performance reviews, 1-2-1s and employee relations matters.

Skills

People management

Leadership

Operations management

Problem solving

Organisational skills

Job description

As an Operations Supervisor based in our Fulfilment centre (H29) in Chesterfield, you'll be responsible for:

• Leading, coaching and developing a team of colleagues to deliver a high-performing, engaged and accountable working culture.
• Managing daily warehouse and fulfilment operations, ensuring workloads are planned effectively and service levels are consistently achieved.
• Driving compliance, health & safety standards and operational checks across the site.
• Monitoring and improving KPIs across multiple customer streams, identifying opportunities to enhance efficiency and performance.
• Managing people processes including absence management, performance reviews, 1-2-1s and employee relations matters.

This is a full-time, permanent role working 40 hours per week, Monday to Friday, operating on a rotating weekly shift pattern. Shift patterns will be discussed in the interview.

And here's what we'd like you to have:

• Previous experience in a Supervisor, Team Leader or Operations Management role within a warehouse, logistics or fulfilment environment.
• Strong people management experience, with the ability to lead from the front and develop high-performing teams.
• Experience handling employee relations matters, absence management, performance conversations and colleague development.
• A proactive and resilient approach with strong organisational and problem-solving skills.
• A passion for driving operational excellence, safety standards and continuous improvement. Operations Supervisor - [Chesterfield] - Wolseley Group

So, who are we? We are Fusion Utilities, part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do and, best of all, providing opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

In addition to a competitive salary, there are also benefits on tap, including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), bonus opportunity, enhanced family leave and access to a range of online and high street discounts. We also promote positive health and wellbeing through free healthcare support, our YuLife app, Cycle to Work scheme and much more.