Fulfilment Section Manager, KPI-Driven Ops & People Leader

Very Group; East Midlands; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Bonus potential (performance)

LinkedIn learning access

22 days holiday + bank holidays

Up to 25% discount on Very.co.uk

Matched pension up to 6%

Job summary

The Very Group is seeking a Section Manager to lead large operational teams within our fulfilment operation, across Outbound and Returns, while ensuring safety, quality and performance targets are met. You will own your area end to end, creating a supportive environment and driving continuous improvement.

You will be a cultural ambassador, modeling our values and building strong relationships across the site, with a focus on development and delivering site-wide performance gains.

Qualifications

• Proven experience leading large teams in a fulfilment or manufacturing environment.
• Strong track record of delivering departmental and site KPIs.
• Experience coaching, developing and engaging teams, with teamwork as the norm.
• Passion for colleague engagement and creating inclusive, high performing cultures.
• Deep operational knowledge within an automated fulfilment centre.
• Understanding end-to-end fulfilment processes and how areas fit together.
• Confident deputising for senior leaders when required.
• Strong stakeholder management and influence at all levels.
• Experience using Continuous Improvement tools to drive results.
• A data-led mindset with commercial decision-making awareness.

Responsibilities

• Lead large operational teams to deliver and exceed site KPIs.
• Collaborate with Operations Managers to create and deliver improvement plans across shifts.
• Identify, plan and implement operational and process improvements with stakeholders.
• Set departmental targets to drive productivity, quality and process adherence.
• Maintain understanding of end-to-end fulfilment and how your area fits in.
• Develop a flexible, multi-skilled team and grow skills base.
• Optimise storage, conveyor usage and resource deployment for productivity.
• Drive cross-functional working to improve site performance.
• Ensure stock accuracy through robust process management.
• Keep Health and Safety front of mind; participate in SOP and risk reviews.
• Act as subject matter expert while understanding wider site operations.
• Champion open, two-way communication in a performance-driven environment.

Skills

Large team leadership

Fulfilment/Manufacturing experience

KPIs delivery

Stakeholder management

People development

Process improvement

Safety and compliance

Cross-functional collaboration

Data-driven decision making

Ambitious & resilient mindset

Job description

The Very Group is seeking a Section Manager to lead large operational teams within our fulfilment operation, across Outbound and Returns, while ensuring safety, quality and performance targets are met. You will own your area end to end, creating a supportive environment and driving continuous improvement.

You will be a cultural ambassador, modeling our values and building strong relationships across the site, with a focus on development and delivering site-wide performance gains.