Fulfillment & Distribution Lead (Remote, UK/EMEA)

AG1; United Kingdom; A distancia; GBP 57.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work (UK)

Unlimited PTO

Monthly telecom stipend

Remote-friendly environment

Benefits as required by law

Descripción de la vacante

AG1's Manager, Fulfillment and Distribution (UK) leads the day-to-day performance of our last-mile network across EMEA and APAC. You’ll own carrier and 3PL relationships, KPIs, onboarding of partners, and systems, and you’ll base decisions on solid data.

You’ll work closely with Logistics Coordinators and our Finance, Tech/Data, and marketing teams to ensure on-time delivery, peak-season readiness, and continuous improvement.

Formación

• 5+ years in last-mile, parcel, or 3PL fulfillment operations with direct ownership of carrier and 3PL relationships.
• Experience spanning multiple regions (EMEA and APAC preferred) and familiarity with regional differences.
• Strong data analysis skills; you build the analysis yourself, not just read dashboards.
• Experience onboarding and migrating carriers or systems (EDI/WMS).
• Senior individual contributor who owns a function end-to-end.
• Negotiation and relationship-management skills with SLA accountability.
• Advanced Excel/data tooling; experience with EDI platforms (SPS Commerce), carrier integrations, or ERP/order systems (NetSuite) is a strong plus.
• Excellent English communication; additional European or Asian language is a plus.
• Willingness to travel periodically to visit 3PL and carrier partners.
• Bachelor’s degree in Supply Chain Management, Logistics, or related field, or equivalent hands-on experience.

Responsabilidades

• Own carrier and 3PL relationships across EMEA and APAC: negotiate rates, hold providers to their SLAs, and run regular tactical and strategic reviews with our last-mile and fulfillment partners.
• Lead onboarding of new carriers, 3PLs, and systems integrations from data validation through go-live.
• Own delivery and fulfillment KPIs: cost-to-deliver, on-time performance, and customer delivery experience.
• Turn delivery and fulfillment data into the financial case for routing, network, or carrier changes.
• Resolve issues in real time: first line of resolution for 3PL or carrier issues.
• Support retail and marketing fulfillment: partner with Customer Happiness, Marketing, and retail accounts to keep launches on track.
• Own peak-season readiness: carrier capacity planning, cutoff communication, and escalation paths heading into high season.
• Partner cross-functionally with Finance on rate and cost decisions, with Tech/Data on reporting and integration fixes, and with the EU/UK Logistics Coordinators on shared workstreams.
• Flag network risk early, especially across APAC with local nuances.

Conocimientos

Carrier relationships

3PL management

Data analysis

Excel skills

Negotiation

English communication

Educación

Bachelor’s degree in Supply Chain/Logistics or related field

Herramientas

EDI/WMS

SPS Commerce

NetSuite

ERP systems

Descripción del empleo

AG1's Manager, Fulfillment and Distribution (UK) leads the day-to-day performance of our last-mile network across EMEA and APAC. You’ll own carrier and 3PL relationships, KPIs, onboarding of partners, and systems, and you’ll base decisions on solid data.

You’ll work closely with Logistics Coordinators and our Finance, Tech/Data, and marketing teams to ensure on-time delivery, peak-season readiness, and continuous improvement.