Fulfillment Center Operations Leader — Process Improvement

Amazon Uk Services Ltd.; England; On-site; GBP 60,000 - 90,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an experienced Operations Manager to lead our Customer Fulfillment teams at a Fulfillment Center. You’ll inspire a group of Area Managers and direct reports, set schedules and drive safe, efficient operations.

You’ll own process improvement initiatives, partner with HR, Finance, Facilities, Safety and IT, and ensure productivity targets are met while maintaining a strong safety culture and customer experience.

Qualifications

• Bachelor's degree in Engineering, Operations, Business Administration, or a related field.
• Experience with Six Sigma tools and Lean techniques, or experience in similar environments.

Responsibilities

• Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site.
• Become a subject matter expert on specific, larger-scale processes and activities within FCs, such as 5S audits.
• In your inventory control and systems environment, you’ll manage timely data collection, updating operations metrics on an hourly basis.
• Therefore, you’ll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience.
• Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels.
• Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network.

Skills

Six Sigma

Lean methodologies

Education

Bachelor's degree in Engineering, Operations, Business Administration, or related field

Job description

Amazon UK Services Ltd. is seeking an experienced Operations Manager to lead our Customer Fulfillment teams at a Fulfillment Center. You’ll inspire a group of Area Managers and direct reports, set schedules and drive safe, efficient operations.

You’ll own process improvement initiatives, partner with HR, Finance, Facilities, Safety and IT, and ensure productivity targets are met while maintaining a strong safety culture and customer experience.