Fulfillment & Operations Area Manager — Lead Safety

Amazon Inc.; Tees Valley; On-site; GBP 55,000 - 75,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an Area Manager to ensure smooth site operations, lead a team, and drive safety, quality, and productivity. You will oversee cross-site projects and mentor new managers while upholding high standards of operational excellence.

You will manage shift patterns, focus on safety culture, and implement process improvements within your area. The role includes daily team management, contingency tasks, and collaboration with senior leaders to standardise practices.

Qualifications

• Knowledge of advanced English at CEFR level B2/C1.
• Experience in data analysis
• Bachelor's degree or equivalent, or experience in a relevant field
• Experience in the management of large teams (50+ members)
• Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardise shift practices

Skills

Data analysis

Team leadership

Flexible scheduling

CEFR English B2/C1

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

Amazon UK Services Ltd. is seeking an Area Manager to ensure smooth site operations, lead a team, and drive safety, quality, and productivity. You will oversee cross-site projects and mentor new managers while upholding high standards of operational excellence.

You will manage shift patterns, focus on safety culture, and implement process improvements within your area. The role includes daily team management, contingency tasks, and collaboration with senior leaders to standardise practices.