FTC Sales & Finance Administrator

Zachary Daniels; Warrington; On-site; GBP 27,000 - 28,000; Full time

Job summary

Zachary Daniels in Warrington is seeking a Sales & Finance Administrator on a fixed-term basis until March 2027. The role supports order processing, invoicing and finance admin within a busy team.

You will handle B2B and D2C orders, monitor stock via 3PL portals, and generate weekly sales reports while maintaining high attention to detail and clear communication with customers.

Qualifications

• Excellent attention to detail and accuracy in administrative tasks.
• Strong communication and liaison skills with a friendly but assertive approach.
• Experience using Sage ERP or a similar system is preferred.
• Good IT skills, including Microsoft Teams, Outlook and Word.
• Ability to multitask and manage a varied workload.
• Flexible approach and willingness to take on a wide range of responsibilities.
• Good written and numerical skills.
• Professional communication with customers, colleagues and external partners.

Responsibilities

• Process customer orders daily and ensure accuracy.
• Support the finance function with administrative duties.
• Utilise B2B and D2C portals to handle orders.
• Monitor orders and stock via 3PL warehouse portals.
• Update stock and back orders; raise invoices and credit notes.
• Provide customer stock updates and respond to queries by email/phone.
• Produce weekly sales reports for the Sales Team.
• Arrange collections for faulty goods with the 3PL provider.
• Record goods receipts and enter purchase invoices in Sage.
• Raise purchase credit notes for faulty/undelivered goods.
• Assist Finance Manager with sustainability/Excel reports.

Skills

Attention to detail

Communication skills

MS Teams experience

Outlook proficiency

Microsoft Word

Multitasking

Flexibility

Numeracy

Tools

Sage ERP

Microsoft Teams

Outlook

Word

Job description

FTC Sales & Finance Administrator | Warrington | £27,000 - £28,000 DOE

Contract: Fixed-term contract until March 2027
Hours: Monday to Friday, 8:30am - 5:00pm (30-minute lunch)

We are currently recruiting for a Sales & Finance Administrator to join a successful and established organisation based in Warrington, on a fixed-term contract until March 2027.

This is a varied role, making it an excellent opportunity for someone who enjoys a busy, varied working environment.

The Role

• Working as part of the team, you will be responsible for ensuring customer orders are processed accurately and efficiently, while also supporting the finance function with a range of administrative duties.
• Process customer orders on a daily basis.
• Work with customer-specific portals for both B2B and D2C orders.
• Use 3PL warehouse portals to monitor orders and stock levels.
• Check order requirements against available stock.
• Process and update B2B customer back orders.
• Complete sales invoicing.
• Provide customer stock updates.
• Respond to trade customer queries via email, with occasional telephone contact.
• Produce weekly sales reports for the Sales Team.
• Arrange faulty goods collections with the 3PL provider.
• Process sales credit notes for returns and price corrections across B2B and D2C customers.
• Record goods receipts.
• Enter purchase invoices onto Sage.
• Raise purchase credit notes for faulty or undelivered goods from Head Office.
• Assist the Finance Manager with sustainability and other Excel reports.
• Send customer statements as required.
• Order office stationery when needed.
• Action debit note queries with B2B customers.

You will ideally have:

• Excellent attention to detail.
• Strong communication and liaison skills, with a friendly but assertive approach.
• Previous experience using Sage ERP or a similar system.
• Good general IT skills, with previous experience using Microsoft Teams, Outlook and Word.
• The ability to multitask and manage a varied workload.
• A flexible approach and willingness to take on a wide range of responsibilities.
• Good written and numerical skills.
• The confidence to communicate professionally with customers, colleagues and external partners.

If you're an experienced administrator looking for a varied role where no two days are quite the same, we'd love to hear from you!