FTC Business Director (mat cover)

Publicis Groupe UK; City Of London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading global marketing agency in the UK is seeking an EMEA Business Director to lead their Client Leadership & Account Management team. This role involves managing relationships with senior clients across multiple markets while driving both team performance and strategic growth. The ideal candidate will have significant experience in client services and team management, with a passion for the entertainment sector. Flexible hybrid working options are available.

Benefits

WORK YOUR WORLD opportunity

Reflection Days

HELP@HAND Benefits

Family Friendly Policies

Flexible Working and Birthday Day Off

Great Local Discounts

Qualifications

• Relevant experience and passion for the role.
• Skillful communication and ease in building relationships.
• Ability to inspire a team and grow talent.

Responsibilities

• Lead client relationships and ensure high service quality.
• Manage account health and address operational issues.
• Oversee team delivery and contribute to overall account strategy.

Skills

Client Relationship Management

Communication

Team Management

Strategic Thinking

Job description

Overview

ABOUT THE ROLE.... Publicis Imagine is looking for an EMEA Business Director, covering maternity leave.

In this role, reporting to the EMEA Managing Partner, you will lead the Client Leadership & Account Management team, being responsible for an immediate team of 4.

You'll work closely with our EMEA Strategy and Digital teams, as well as leaders across our other lines of business and specialist teams in London.

You'll work with regional clients across the portfolio of business.

You'll be responsible for a network of 27 markets, and will build relationships with your counterparts in each of the local teams.

There has never been a more exciting time to work in the Entertainment category, with the streaming landscape evolving rapidly and remaining a huge focus as well as Cinema nearing a return to pre-pandemic levels.

This is fast-paced, ever-changing client and a business that is both rewarding and fun to be a part of.

Responsibilities

ABOUT THE WORK....

• Client Relationship & Leadership: Lead the relationship with senior EMEA clients, building trust and credibility and ensuring they value your input
• Ensure high-scoring client service reviews and proactively create and implement action plans to address any issues
• Maintain a deep understanding of your client's business and marketing objectives, and drive and educate the wider team to do the same
• Partner with clients to lead and drive key projects that are critical to their business, while also overseeing all projects
• Determine upsell opportunities leveraging wider Publicis capabilities and ensuring the client has access to the very best Publicis has to offer
• Business & Internal Leadership: Maintain a comprehensive view of account health, pressure points and areas of opportunity across the three lines of business
• Support our EMEA Commercial Lead in the annual commercial negotiation, including team structures for the EMEA teams and inputting on local market resource requirements
• Manage the Scope of Work, overseeing the team's delivery throughout the year and keeping abreast of asks that are out of scope. Lead annual scope of work adjustments and manage client discussions when needed
• Oversee our delivery and quality of product and stay close to the day-to-day running of the account, helping to connect the dots and offer a strategic voice, while also diving into the details when needed
• Bring together the best of our network's talent and products to deliver solutions and proactive improvements both internally and on client-facing projects
• Build strong relationships with your counterparts in local markets, understand and advocate for their needs while also ensuring we get the best from our network
• Always look for operational efficiencies to ensure our ways of working develop and evolve at the required pace
• Team Management & Growth: Responsible for the growth and development of talent, proactively managing performance and opportunities for direct reports as well as the wider team
• Coach and inspire individuals you work with to deliver their very best work and help create a culture of exceptional performance among our team
• Ensure a balanced workload across the team, stepping in to avoid pressure points becoming an issue
• Drive connectivity and collaboration with other Publicis Imagine line of business, ensuring learnings and best practice are shared and celebrated across teams
• Take an active role in building the Publicis Imagine culture and helping to ensure this lives and breathes in everything we do

Qualifications

WHAT YOU NEED TO SUCCEED....

• Bring relevant experience & passion to the role
• Communicate skilfully & build relationships with ease
• Ensure an effective account & successful client engagement
• Inspire a Team & grow talent
• #LI-MP1

Additional information

Publicis Imagine has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).