FSA - Hospitality

Sodexo; Stoke-on-Trent; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Uniform provided

Blue Light Card

Holidays

Mental health and wellbeing resources

Cycle to Work scheme

Job summary

Sodexo is seeking a Retail Assistant at Royal Stoke Hospital to support patients, visitors and staff by delivering excellent food service and customer care. You will help with food preparation, stock control, hygiene, tills, and daily responsibilities within a fast-paced hospital environment.

The role offers 37.5 hours per week over 5 days, with competitive hourly rates and benefits including uniform, Blue Light Card, holidays, and wellbeing resources.

Qualifications

• Background in food service within a fast-paced setting.
• Level 2 Food Safety certification is preferred.
• Strong communication abilities, effective time management, and organisational skills.
• A proactive approach to learning, self-motivation, and a collaborative spirit.

Responsibilities

• Food Preparation & Compliance: Prepare and store food items in line with Hospital and Sodexo standards, ensuring quality and safety.
• Stock Management: Receive deliveries, manage inventory, and implement stock rotation to minimize waste.
• Safety & Hygiene: Maintain a clean and safe workspace, adhering to hygiene and uniform guidelines.
• Customer Engagement: Provide outstanding service, promote our brands, and suggest additional products to enhance the customer experience.
• Transaction Handling: Operate tills accurately, manage revenue, and keep precise records.
• Continuous Development: Participate in training sessions and performance reviews to foster personal growth.

Skills

Food service experience

Communication skills

Time management

Organisational skills

Team player

Education

Level 2 Food Safety certification

Tools

Cash handling

Job description

Job Description

Healthy outcomes start with positive patient experiences.

• 37.5 Hours / Any 5 days over 7
• £10.90 - £13.14 per hour
• Uniform / Blue Light Card / Perks
• Holidays
• Location is Royal Stoke Hospital

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: ST4 6QG

Please take the time to read the attached job description

Job Introduction

Feed our customers and we'll fuel your career.

At Sodexo, we believe that each interaction is an opportunity to make a meaningful difference. As aRetail Assistantat Royal Stoke Hospital, you'll play a vital role in enhancing the daily experiences of patients, visitors, and staff.Your dedication to exceptional customer service can help alleviate the stress often associated with hospital stays, contributing to a more comfortable environment for all.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What You'll Do:

• Food Preparation & Compliance:Prepare and store food items in line with Hospital and Sodexo standards, ensuring quality and safety.
• Stock Management:Receive deliveries, manage inventory, and implement stock rotation to minimize waste.
• Safety & Hygiene:Maintain a clean and safe workspace, adhering to hygiene and uniform guidelines.
• Customer Engagement:Provide outstanding service, promote our brands, and suggest additional products to enhance the customer experience.
• Transaction Handling:Operate tills accurately, manage revenue, and keep precise records.
• Continuous Development:Participate in training sessions and performance reviews to foster personal growth.

What You Bring:

• Experience:Background in food service within a fast-paced setting.
• Certifications:Level 2 Food Safety certification is preferred.
• Skills:Strong communication abilities, effective time management, and organisational skills.
• Attitude:A proactive approach to learning, self-motivation, and a collaborative spirit.

What we offer:

Working at Sodexo isn't just a job - it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Sodexo Disability, Ability network, So Together, Generations and Origins.