Food Service Assistant

Sodexo; Stoke-on-Trent; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Uniform provided

Blue Light Card access

Sodexo Benefits

Job summary

Sodexo is seeking a part-time Food Service Assistant at Royal Stoke Hospital to prepare and serve food and retail products in line with the company’s standards. You will deliver excellent customer service, promote products, and support sales growth through positive guest interactions.

You will maintain high standards of food safety, allergen awareness, and stock rotation, while operating tills and handling transactions accurately.

Qualifications

• Previous experience in food preparation, catering, hospitality, or retail environments.
• Proven ability to deliver excellent customer service in a busy, fast-paced setting.
• Strong communication, organisational, and time management skills with good literacy and numeracy.
• A positive, self-motivated team player who works well under pressure and is eager to learn.
• Level 2 Food Safety qualification desirable, with a commitment to maintaining high food hygiene and safety standards.

Responsibilities

• Prepare and serve food and retail products in line with company standards, ensuring quality and consistency at all times.
• Deliver excellent customer service, promoting products and supporting sales growth through positive guest interactions.
• Maintain high standards of food safety, allergen awareness, stock rotation, and storage procedures to minimise waste and ensure compliance.
• Operate tills accurately, process transactions, and ensure all revenue is correctly recorded and accounted for.
• Support a safe, clean, and professional working environment by adhering to hygiene standards, training requirements, and company policies.

Skills

Customer service

Communication

Organisation

Time management

Education

Level 2 Food Safety

Job description

• Prepare and serve food and retail products in line with company standards, ensuring quality and consistency at all times.
• Deliver excellent customer service, promoting products and supporting sales growth through positive guest interactions.
• Maintain high standards of food safety, allergen awareness, stock rotation, and storage procedures to minimise waste and ensure compliance.
• Operate tills accurately, process transactions, and ensure all revenue is correctly recorded and accounted for.
• Support a safe, clean, and professional working environment by adhering to hygiene standards, training requirements, and company policies.
• Previous experience in food preparation, catering, hospitality, or retail environments.
• Proven ability to deliver excellent customer service in a busy, fast-paced setting.
• Strong communication, organisational, and time management skills with good literacy and numeracy.
• A positive, self-motivated team player who works well under pressure and is eager to learn.
• Level 2 Food Safety qualification desirable, with a commitment to maintaining high food hygiene and safety standards.

Ready to be part of something greater?

We may close this advert early if wereceive a high number of applications - so don't wait!

About Sodexo

At Sodexo, our purpose is to create a better every dayfor everyone to build a better life for all. As the global leader in services thatimprove the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food andFM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer.

Weare a forces friendly employer.

We welcome and encourage applications from peoplewith a diverse variety of experiences, backgrounds, and identities.

We encourage our employees to get involved with ourEmployee Networks such as Pride, Sodexo Parents & Carers, SodexoDisability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer.

We're committed to changing attitudes towards disability, and making sure disabled people have thechance to fulfil their aspirations.

We run a DisabilityConfident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Sodexo Disability, Ability network, So Together,Generations and Origins.

Working Hours and Pay

• 7.5 Hours a Week / 1 Day out of 7 / Shift times between 8am & 9pm
• £10.90 - £13.14 per hour
• Uniform provided / Access to Blue Light Card / Sodexo Benefits
• 20 Days Holiday per year (pro rata)
• Location is Royal Stoke Hospital

Check your local transport linkshere: Plan Your Journey | Traveline- the destination you should input is:ST4 6QG, Working at Sodexo isn't just a job - it's a chance tomake a difference every day. You'll be part of a supportive team, act withpurpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay