Frontline Verification & Fraud Prevention Officer

Government Recruitment Service; Colwyn Bay; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service is recruiting for a Verification Assurance Officer to join the North West and Wales teams. The role focuses on preventing fraud at the frontline by conducting initial and further evidence interviews and validating documents for Universal Credit components.

You will work closely with Jobcentre colleagues, raising fraud awareness and ensuring accurate MI reporting. Due to the role requiring in-person engagement, it is based at Jobcentre locations with no hybrid or

Qualifications

• Experience supporting frontline verification activities.
• Ability to conduct robust interviews and verify identification documentation.

Responsibilities

• Conduct initial and further evidence interviews with claimants.
• Verify documents for Universal Credit components such as identification and housing costs.
• Lead information sharing with risk and intelligence teams.
• Deliver customer education on responsibilities and non-compliance consequences.
• Maintain accurate Management Information (MI) as directed by analysts.

Skills

Fraud prevention

Interviews & evidence gathering

Stakeholder collaboration

Communication

MI reporting

Job description

Government Recruitment Service is recruiting for a Verification Assurance Officer to join the North West and Wales teams. The role focuses on preventing fraud at the frontline by conducting initial and further evidence interviews and validating documents for Universal Credit components.

You will work closely with Jobcentre colleagues, raising fraud awareness and ensuring accurate MI reporting. Due to the role requiring in-person engagement, it is based at Jobcentre locations with no hybrid or