Frontline Prison Support Officer: Visitor & Security

Mitie Group; York and North Yorkshire; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Salary £30,372.08 per annum

Comprehensive paid training

Ongoing professional development

Internal career progression

33 days annual leave incl Bank Holls

Overtime opportunities

Free onsite parking incl EV charging

Free access to onsite gym facilities

Subsidised staff canteen with free 1st

Employee wellbeing and support

Blue Light Card discounts

Job summary

Mitie Group is recruiting for an Operational Support Grade (OSG) at HMP Millsike in York. You will help keep the prison running safely and support prisoners, visitors and colleagues. Training is provided to equip you for the role as part of a diverse, dedicated team.

We offer full training, ongoing development and a range of benefits as you contribute to a welcoming and secure environment. This role includes day, evening, night and weekend shifts.

Qualifications

• Eligibility to work in the UK; no visa sponsorship required.
• Moderate level of physical fitness.
• Ability to pass security checks (employment history, financial checks, social media screening).
• Exemption from the Rehabilitation of Offenders Act 1974.

Responsibilities

• Welcome visitors and support families during visits.
• Carry out routine searching procedures.
• Monitor CCTV and security systems.
• Assist with prisoner movements and records.
• Walk/stand for extended periods; work indoors and outdoors.

Skills

Communication

Empathy

Resilience

Integrity

Calm under pressure

Teamwork

Organisational skills

IT literacy

Tools

Microsoft Word

Outlook

Excel

Job description

Mitie Group is recruiting for an Operational Support Grade (OSG) at HMP Millsike in York. You will help keep the prison running safely and support prisoners, visitors and colleagues. Training is provided to equip you for the role as part of a diverse, dedicated team.

We offer full training, ongoing development and a range of benefits as you contribute to a welcoming and secure environment. This role includes day, evening, night and weekend shifts.