Frontline Guest Experience Coordinator (Hiring Immediately)

JR United Kingdom; Colchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading restaurant chain in Colchester is seeking a Junior Front of House Manager to foster a positive atmosphere and support team development. This full-time role includes responsibilities such as shift management and coaching, ensuring high service standards. The position offers various benefits, including flexible hours, free food on shift, and industry-leading family-friendly policies.

Benefits

Biweekly pay and share of tips

Access to earnings before payday

Flexible hours

Free food on shift

50% off outside work

Family-friendly policies

Pension scheme

Holiday

Training

Gym memberships

Qualifications

• Passionate about supporting team and maintaining high standards.
• Ready to run shifts and plan staffing.

Responsibilities

• Create a positive environment for guests and team members.
• Drive performance and ensure excellent service.

Skills

Team Support

Shift Management

Coaching

Job description

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Frontline Guest Experience Coordinator (Hiring Immediately), Colchester

Client: wagamama

Location: Colchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

Junior Front of House Manager | Full Time

At Wagamama, we celebrate individuality and value personality over perfection, with over 165 restaurants across the UK and Ireland. We are looking for a junior front of house manager to join us in our mission to nourish from bowl to soul.

The Role:

As a junior front of house manager, you will be a developing leader passionate about creating a positive environment for guests and team members. You will support continuous coaching and development of your team, own your shifts to drive performance, and ensure excellent service.

We'd Love to Hear From You If You:

• Are passionate about supporting your team and maintaining high standards
• Are ready to run shifts, plan staffing, and coach on the go
• Have an understanding of managing labour and rotas, and are eager to learn about financial performance
• Recognize great performance and celebrate it with your team

Benefits:

• Biweekly pay and share of tips
• Access up to 30% of earnings before payday with Wagestream
• Flexible hours to support side pursuits
• Free food on shift and 50% off outside work
• Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Early access to new menus
• Wagamama parties with VIP guests
• Recognition as a nationwide 'Love Above the Door' legend

Additional benefits include pension scheme, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.

*100% of tips go to our teams. Tips vary by restaurant and are at guest discretion. Tips are not considered wages.