Frontline Guest Experience Coordinator (Hiring Immediately)

JR United Kingdom; Cambridge; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading restaurant chain is seeking a Junior Front of House Manager in Cambridge. The role involves coaching staff, managing shifts, and ensuring a positive guest experience. Benefits include flexible hours, free meals, and industry-leading parental policies.

Benefits

Biweekly pay and share of tips

Access to earnings before payday

Flexible hours

Free food on shift

50% off for friends and family

Industry-leading family-friendly policies

Early access to new menus

Recognition programs

Pension

Gym memberships

Qualifications

• Passionate about supporting your team and maintaining high standards.
• Ready to run shifts and coach on the go.

Responsibilities

• Coaching and developing your team.
• Owning shifts to drive performance.
• Supporting continuous improvement.

Skills

Leadership

Team Support

Coaching

Performance Management

Job description

Frontline Guest Experience Coordinator (Hiring Immediately), Cambridge

Client: Wagamama

Location: Cambridge

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

Junior Front of House Manager | Full Time

At Wagamama, with over 165 restaurants across the UK and Ireland, we celebrate individuality and personality over perfection. We are looking for a Junior Front of House Manager to join our team and be part of our journey to nourish from bowl to soul.

The Role

As a Junior Front of House Manager, you will be a developing leader passionate about creating a positive environment for guests and team members. Your responsibilities include coaching and developing your team, owning your shifts to drive performance, and supporting continuous improvement.

We’d Love to Hear From You If You...

• Are passionate about supporting your team and maintaining high standards
• Are ready to run shifts, plan staffing, and coach on the go
• Have an understanding of managing labour and rotas and are eager to learn about financial performance
• Recognize great performance and celebrate it with your team

Benefits

• Biweekly pay and share of tips (100% of tips go to teams)
• Access up to 30% of earnings before payday with Wagestream
• Flexible hours to support side interests
• Free food on shift and 50% off outside work for friends and family
• Industry-leading family-friendly policies, including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Early access to new menus and exclusive events
• Recognition programs and nationwide visibility as a Wagamama legend
• Additional benefits: pension, holiday, training, cycle scheme, discounts, gym memberships, and long service awards

Our Commitment

Wagamama is proud to be part of the Disability Confident scheme and values diversity and inclusion.