Frontline Food Customer Assistant - Fast-Paced Service

Marks & Spencer Plc; Royal Leamington Spa; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc in the UK is hiring a Customer Assistant in our Food section, a frontline role focused on delivering five-star service at pace, helping customers find products and sharing knowledge of M&S Food. You’ll be resilient, a team player, and digitally confident, using Sparks App and in-store devices to enhance the shopping experience.

Shifts are Wednesday, Thursday and Friday 12:30–16:30, across store areas as demands change.

Qualifications

• Frontline customer service role in a busy store.
• Willingness to work across different store areas.
• Familiarity with store digital tools to assist customers.

Responsibilities

• Assist customers in the Food section and answer product questions.
• Maintain shelf presentation and stock as needed during shifts.
• Use Sparks App and in-store devices to enhance the customer experience.

Skills

Customer service

Team player

Retail knowledge

Tools

Sparks App

Job description

Marks & Spencer Plc in the UK is hiring a Customer Assistant in our Food section, a frontline role focused on delivering five-star service at pace, helping customers find products and sharing knowledge of M&S Food. You’ll be resilient, a team player, and digitally confident, using Sparks App and in-store devices to enhance the shopping experience.

Shifts are Wednesday, Thursday and Friday 12:30–16:30, across store areas as demands change.