Food Customer Assistant — Fast-Paced Frontline Expert

Marks and Spencer; Newry; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in Newry is seeking a Customer Assistant in our Food section, frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

You’ll be resilient, ready to roll your sleeves up and go again day in day out, meeting strong customer demand.

Qualifications

• Passion for delivering great customer service.
• Willingness to work in a busy retail environment.

Responsibilities

• Provide five-star service at pace to customers in the Food section.
• Assist customers with product knowledge and recommendations.
• Operate digital tools, including Sparks App and in-store devices, to enhance the shopping experience.
• Support store colleagues and adapt to shifting tasks across the store.

Job description

Marks & Spencer in Newry is seeking a Customer Assistant in our Food section, frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

You’ll be resilient, ready to roll your sleeves up and go again day in day out, meeting strong customer demand.