Frontline Food Customer Assistant — Fast-Paced & Digital

MS; Ludlow; On-site; GBP 18,000 - 24,000; Full time

Job summary

M&S is hiring a Customer Assistant in our Food section. You’ll be at the frontline dealing with busy customers, promoting and selling our newest food products, and delivering five-star service at pace.

You’ll use Sparks App and in-store devices to enhance the experience and work flexibly across store areas to meet demand. This role suits those who thrive in a high-pressure retail environment and enjoy helping customers daily.

Qualifications

• Frontline retail experience preferred.
• Able to work in a fast-paced environment.

Responsibilities

• Frontline role handling customers and sales.
• Assist customers using Sparks App and in-store devices.
• Work across different store areas as needed.
• Provide five-star service under pressure.

Skills

Customer service

Flexibility

Digital tools

Job description

M&S is hiring a Customer Assistant in our Food section. You’ll be at the frontline dealing with busy customers, promoting and selling our newest food products, and delivering five-star service at pace.

You’ll use Sparks App and in-store devices to enhance the experience and work flexibly across store areas to meet demand. This role suits those who thrive in a high-pressure retail environment and enjoy helping customers daily.