Frontline Estates Officer: Tenancy & Community Safety

East End Homes Ltd.; England; On-site; GBP 44,000 - 46,000; Full time

Benefits offered by this job

Salary £44,121–£46,342 per year

Supportive culture

Growth and development opportunities

Local community impact

Job summary

East End Homes Ltd. is seeking an Estates Officer to be the face of our service on the ground, working across local sites to keep tenancies well managed and residents heard.

You’ll inspect estates, address anti-social behaviour, support vulnerable neighbours, and welcome new tenants, with close collaboration to repairs and safety teams. This is front-line, travel between sites, with a supportive culture and development opportunities.

Qualifications

• Experience in housing or estate management, including tenancy breaches and anti-social behaviour.
• Ability to communicate warmly and clearly with residents from all walks of life.
• Proactive problem-solving and the ability to manage a busy caseload independently.
• Strong safeguarding and health and safety understanding.

Responsibilities

• Carry out inspections and manage tenancy breaches on the ground.
• Tackle anti-social behaviour and welcome new tenants to their homes.
• Work with repairs, caretaking and safety teams to keep communal areas safe.
• Travel between local estates to provide visible, frontline service.

Skills

Housing/estate management

tenancy management

Communication

Problem solving

Safeguarding

IT literacy

Travel between estates

Tools

MS Office

Job description

East End Homes Ltd. is seeking an Estates Officer to be the face of our service on the ground, working across local sites to keep tenancies well managed and residents heard.

You’ll inspect estates, address anti-social behaviour, support vulnerable neighbours, and welcome new tenants, with close collaboration to repairs and safety teams. This is front-line, travel between sites, with a supportive culture and development opportunities.