Estate & Tenancy Officer — Flexible Working

Housing Quality Network; Harlow; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Flexible working

Health and wellbeing initiatives

Employee assistance programme

Disability confident employer

Job summary

Harlow Council is seeking a Housing Officer to join the Estates and Tenancy Management team. You will be the primary contact for tenants and leaseholders, delivering a comprehensive estate management service across a designated ward-based patch.

You will handle breaches of tenancy, oversee responsive repairs, coordinate improvement programmes, and manage estate inspections. A driving licence and access to a car are required, and the role offers flexible Dynamic Working with office-based hours

Qualifications

• Experience in estate and tenancy management.
• Able to work outside normal hours.
• Full driving licence and access to a car.
• Committed to equal opportunities and flexible working.

Responsibilities

• Address breaches of tenancy conditions.
• Ensure responsive repairs meet service standards.
• Co-ordinate improvement programmes and consultations.
• Manage estates through inspections and responsive actions.
• Respond to resident requests for alterations.

Skills

Estate management

Tenant liaison

Customer service

Regulatory compliance

Tools

Microsoft Office

Job description

Harlow Council is seeking a Housing Officer to join the Estates and Tenancy Management team. You will be the primary contact for tenants and leaseholders, delivering a comprehensive estate management service across a designated ward-based patch.

You will handle breaches of tenancy, oversee responsive repairs, coordinate improvement programmes, and manage estate inspections. A driving licence and access to a car are required, and the role offers flexible Dynamic Working with office-based hours