Food Frontline Assistant — Flexible, Fast-Paced Service

Marks & Spencer Plc; Reading; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service and keeping shelves stocked to meet high customer demand. The role emphasizes resilience, team spirit, and a willingness to roll up your sleeves in a busy store.

You’ll use Sparks App and in-store devices to help customers find products quickly and confidently. Flexibility is essential as shifts vary across the store’s needs, especially during peak times like the

Responsibilities

• Frontline role delivering five-star service at pace to customers.
• Proactive in using digital tools such as Sparks App and in-store devices to enhance the customer experience.
• Work as part of a team in a high-energy store environment to meet demand and drive sales.

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service and keeping shelves stocked to meet high customer demand. The role emphasizes resilience, team spirit, and a willingness to roll up your sleeves in a busy store.

You’ll use Sparks App and in-store devices to help customers find products quickly and confidently. Flexibility is essential as shifts vary across the store’s needs, especially during peak times like the