Frontline Courier: Fast-Paced Route Planner & Customer Focus

Deutsche Post; Lincoln; On-site; GBP 21,000 - 25,000; Full time

Job summary

DHL is recruiting a Courier in Lincoln to deliver and collect shipments, meet tight deadlines and provide a world-class customer experience. You will manage your daily route, represent DHL with professionalism, and work independently in a fast-paced environment.

The role focuses on frontline service, accuracy in documentation, safety compliance, and strong customer interactions as part of a global logistics leader. Training and progression opportunities are available.

Qualifications

• Experience in a customer-facing or delivery role.
• Strong route planning and geographical awareness.
• Good communication and problem-solving skills.
• Ability to meet the physical demands of the role.
• Full UK driving licence.
• Willingness to obtain or hold a digital tachograph card.

Responsibilities

• Delivera excellent customer service and act as an ambassador for DHL, ensuring a high-quality experience for customers.
• Plan and prioritise the daily route to complete deliveries and collections on time, adapting to changes as required.
• Maintain safety, accuracy and compliance by conducting vehicle checks and logging hours in line with regulations.

Skills

Customer service

Route planning

Communication

Driving

Digital tachograph

Problem solving

Independent work

Job description

DHL is recruiting a Courier in Lincoln to deliver and collect shipments, meet tight deadlines and provide a world-class customer experience. You will manage your daily route, represent DHL with professionalism, and work independently in a fast-paced environment.

The role focuses on frontline service, accuracy in documentation, safety compliance, and strong customer interactions as part of a global logistics leader. Training and progression opportunities are available.