Front Office Supervisor: Lead Guest Experience & Team Growth

Valor Hospitality Careers - UK; Gloucester; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Rewards and Benefits

Job summary

Holiday Inn Gloucester - Cheltenham is seeking a Front Office Supervisor to drive standards and deliver an exceptional guest experience. You will lead the front office team, ensuring smooth operations and a warm, efficient service across busy shifts.

The role requires building a high-performing team, monitoring guest satisfaction, and setting departmental targets. Flexible 40 hours/week over 5 days, with varied shifts including evenings and weekends; full training and apprenticeships are

Responsibilities

• The Front Office Supervisor will be responsible for the front office team.
• Building a high performing team across the division is what success looks like.
• Monitoring guest satisfaction and setting departmental targets and objectives will be high on the agenda.

Job description

Holiday Inn Gloucester - Cheltenham is seeking a Front Office Supervisor to drive standards and deliver an exceptional guest experience. You will lead the front office team, ensuring smooth operations and a warm, efficient service across busy shifts.

The role requires building a high-performing team, monitoring guest satisfaction, and setting departmental targets. Flexible 40 hours/week over 5 days, with varied shifts including evenings and weekends; full training and apprenticeships are