Front Office Supervisor

Valor Hospitality Careers - UK; Gloucester; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Rewards and Benefits

Job summary

Holiday Inn Gloucester - Cheltenham is seeking a Front Office Supervisor to drive standards and deliver an exceptional guest experience. You will lead the front office team, ensuring smooth operations and a warm, efficient service across busy shifts.

The role requires building a high-performing team, monitoring guest satisfaction, and setting departmental targets. Flexible 40 hours/week over 5 days, with varied shifts including evenings and weekends; full training and apprenticeships are

Responsibilities

• The Front Office Supervisor will be responsible for the front office team.
• Building a high performing team across the division is what success looks like.
• Monitoring guest satisfaction and setting departmental targets and objectives will be high on the agenda.

Job description

Holiday Inn Gloucester - Cheltenham

£13.21 per hour. 40 hours per week across 5 days.

We are looking for a Front Office Supervisor with a proven track record of driving standards and delivering an exceptional guest experience.

Holiday Inn Gloucester - Cheltenham

£13.21 per hour. 40 hours per week across 5 days.

We are looking for a Front Office Supervisor with a proven track record of driving standards and delivering an exceptional guest experience. The successful candidate will lead with purpose and vison using their commercial expertise to drive standards in the hotel. You need to be innovative and reactive to your response to a range of situations. Monitoring guest satisfaction and setting departmental targets and objectives will be high on the agenda. The Front Office Supervisor will be responsible for the front office team. Building a high performing team across the division is what success looks like. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

What's in it for you?

Look at some of the Rewards and Benefits avaliable at Valor

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality we actively welcome applications from candidates of all diverse backgrounds. Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview. If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at [e-mail]. Please note that employment is subject to proof of eligibility to work in the UK.