Guest-Focused Food & Beverage Assistant

Valor Hospitality Careers - UK; Gloucester; On-site; GBP 18,000 - 22,000; Full time

Job summary

Holiday Inn Gloucester - Cheltenham is seeking a dedicated Food and Beverage Assistant to join the team and deliver exceptional guest service, ensuring a memorable dining experience.

The role focuses on assisting in food and beverage service, maintaining dining area standards, and supporting event setups with a customer-first approach. Training and growth opportunities are available within Valor Hospitality Careers - UK.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong attention to detail and commitment to high standards.
• Flexible to work evenings, weekends, and holidays.
• Hospitality or customer-service experience desired but not required.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests.
• Maintain cleanliness and organisation of dining areas, complying with health and safety standards.
• Provide excellent customer service and resolve guest inquiries and complaints.
• Support the Food and Beverage team with setup, clearing tables, restocking, and inventory.
• Assist in coordinating and executing events and special functions.

Skills

Excellent communication

Interpersonal skills

Fast-paced environment

Attention to detail

Flexibility with shifts

Job description

Holiday Inn Gloucester - Cheltenham is seeking a dedicated Food and Beverage Assistant to join the team and deliver exceptional guest service, ensuring a memorable dining experience.

The role focuses on assisting in food and beverage service, maintaining dining area standards, and supporting event setups with a customer-first approach. Training and growth opportunities are available within Valor Hospitality Careers - UK.