Food and Beverage Assistant

Valor Hospitality Careers - UK; Gloucester; On-site; GBP 18,000 - 22,000; Full time

Job summary

Holiday Inn Gloucester - Cheltenham is seeking a dedicated Food and Beverage Assistant to join the team and deliver exceptional guest service, ensuring a memorable dining experience.

The role focuses on assisting in food and beverage service, maintaining dining area standards, and supporting event setups with a customer-first approach. Training and growth opportunities are available within Valor Hospitality Careers - UK.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong attention to detail and commitment to high standards.
• Flexible to work evenings, weekends, and holidays.
• Hospitality or customer-service experience desired but not required.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests.
• Maintain cleanliness and organisation of dining areas, complying with health and safety standards.
• Provide excellent customer service and resolve guest inquiries and complaints.
• Support the Food and Beverage team with setup, clearing tables, restocking, and inventory.
• Assist in coordinating and executing events and special functions.

Skills

Excellent communication

Interpersonal skills

Fast-paced environment

Attention to detail

Flexibility with shifts

Job description

Holiday Inn Gloucester - Cheltenham

Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn.

Holiday Inn Gloucester - Cheltenham

Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn.

We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.

Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.

Key Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Desired Skills And Experience

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

What's in it for you?

Look at some of the Rewards and Benefits avaliable at Valor

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at [e-mail].

Please note that employment is subject to proof of eligibility to work in the UK.