Front Office Manager

Staycity Group; York and North Yorkshire; On-site; GBP 32,000 - 46,000; Full time

Job summary

Staycity York is seeking a Front Office Manager to lead a welcoming front‑of‑house team in delivering smooth check‑ins, attentive service and memorable stays for guests. You will manage guest services, optimise operations, and foster a diverse, high‑performing team within our aparthotel, ensuring every guest feels at home and receives hotel‑quality service.

Experience in hospitality, people leadership, and a guest‑centric approach are key; York location offers a dynamic working environment with

Responsibilities

• Lead front-of-house team to deliver smooth check-ins and attentive service.
• Ensure memorable guest stays through proactive service and efficient operations.

Job description

At Staycity, we’re all about making our guests feel right at home — and as Front Office Manager at Staycity York, you’ll be at the heart of that experience. You’ll lead a welcoming, diverse, and high‑performing front‑of‑house team, ensuring every guest enjoys smooth check‑ins, attentive service, and a memorable stay in our aparthotel.

About Staycity

Staycity Group is Europe’s leading aparthotel operator, offering guests the perfect blend of home‑from‑home comfort with hotel‑quality service. With locations across the UK and Europe, we’re continuing to grow — and we’re looking for passionate people to grow with us.