Front-of-Store Security Officer - Retail Loss Prevention

Mitie Group; Stratford-upon-Avon; On-site; GBP 16,000 - 23,000; Full time

Job summary

Mitie Group in Stratford-upon-Avon is seeking a frontline security officer for a prestigious supermarket retailer. You will deliver meet and greet, patrols, loss prevention support, incident response, and escalate via client portal to keep customers and staff safe.

The role operates on a 3-week rolling rota with set weekend shifts; you will be licensed (SIA) and maintain CCTV licensing; full training and ongoing professional development are provided.

Qualifications

• You must obtain a front-line licence in Security Guarding or Door Supervision.
• A CCTV SIA Licence (PSS) is required.
• Licence renewal within 16 weeks of expiry.

Responsibilities

• Protect property, people and assets in accordance with AI's.
• Meet/exceed KPIs and SLAs through accountable service.
• Complete required competency training and ongoing development.
• Report incidents promptly using the client portal.
• Maintain safety and professional conduct on site.

Skills

English communication

Calm presence

Active listening

Job description

Mitie Group in Stratford-upon-Avon is seeking a frontline security officer for a prestigious supermarket retailer. You will deliver meet and greet, patrols, loss prevention support, incident response, and escalate via client portal to keep customers and staff safe.

The role operates on a 3-week rolling rota with set weekend shifts; you will be licensed (SIA) and maintain CCTV licensing; full training and ongoing professional development are provided.