Retail Security Pro: Customer Service & Loss Prevention

Mitie Group; Kenilworth; In loco; GBP 16.000 - 23.000; Tempo pieno

Descrizione del lavoro

Mitie Group is hiring a Retail Security Officer to protect store assets, people and products while delivering high‑quality customer service at a prestigious supermarket site. You will respond to incidents, report them promptly, and support loss prevention teams in a fast-paced environment.

The role requires a front-line SIA licence (Security Guarding or Door Supervision) and CCTV PSS SIA licence; ongoing training and compliance with site instructions are essential.

Competenze

• Must hold a front-line licence in Security Guarding or Door Supervision.
• CCTV PSS SIA Licence required.
• Experience in loss prevention and incident reporting is desirable.

Mansioni

• Protect property, people and assets in line with site Instructions and SLAs.
• Meet or exceed KPIs and contribute to contract retention.
• Complete required competency and ongoing training.

Conoscenze

Security experience

Communication skills

Customer service

SIA Licence

SC clearance desirable

Descrizione del lavoro

Mitie Group is hiring a Retail Security Officer to protect store assets, people and products while delivering high‑quality customer service at a prestigious supermarket site. You will respond to incidents, report them promptly, and support loss prevention teams in a fast-paced environment.

The role requires a front-line SIA licence (Security Guarding or Door Supervision) and CCTV PSS SIA licence; ongoing training and compliance with site instructions are essential.