Front of House & VIP Guest Experience Specialist

Motorsport Network, LLC; Silverstone; Remote; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Discretionary bonus

Private healthcare

Pension plan

Life assurance

Childcare benefits

Cycle-to-work

Tech scheme

Car scheme

Job summary

AMR Technology Campus in Silverstone is seeking a Front of House Assistant to join the HQ Guest Experience team. You are the first point of contact, delivering a warm welcome and ensuring guests experience the highest hospitality standards.

In this fast-paced role you will manage reception, guest transport, VIP interactions and event support, working closely with facilities and security to maintain superb service and presentation. A polished, proactive team player is essential.

Qualifications

• Experience in a customer-facing front-of-house or hospitality role.
• Excellent communication and interpersonal skills with a warm approach.
• Impeccable personal presentation and a professional manner.
• Strong organisational skills and attention to detail.
• Ability to remain calm and proactive in a fast-paced environment.
• Flexible, team-focused attitude and initiative.
• Experience supporting events and engaging with VIPs or senior stakeholders is advantageous.

Responsibilities

• Greet guests, VIPs and visitors, ensuring a seamless arrival.
• Manage reception, phone inquiries and guest transport.
• Maintain high standards of presentation in reception areas.
• Coordinate guest lists, gifting, refreshments and front-of-house needs.
• Work with facilities, security and external agencies for service.
• Provide general admin and team support as required.

Skills

Customer-facing

Front-of-house

Hospitality

Communication

Interpersonal skills

Attention to detail

Organisational skills

Calm under pressure

Proactive

VIP experience

Tools

Reception systems

Job description

AMR Technology Campus in Silverstone is seeking a Front of House Assistant to join the HQ Guest Experience team. You are the first point of contact, delivering a warm welcome and ensuring guests experience the highest hospitality standards.

In this fast-paced role you will manage reception, guest transport, VIP interactions and event support, working closely with facilities and security to maintain superb service and presentation. A polished, proactive team player is essential.