Front of House Team Member (Bank)

Nuffield Health; London; On-site; Part time

Job summary

A leading health and fitness organization seeks a Front of House Team Member to join their Surbiton facility. Candidates must provide exceptional customer service and possess great communication skills. The role offers flexible working hours, with a pay rate of £12.58 per hour and additional perks such as discounted gym membership.

Benefits

Discounted gym membership at £25.00 a month

Access to Pension Scheme

Holiday in line with the Working Time Directive

Qualifications

• Great communication skills, both face-to-face and over the phone.
• Basic computer skills including Word and Excel.
• Ability to swim to a high standard.

Responsibilities

• Provide exceptional and efficient customer service.
• Support the smooth running of reception and café areas.
• Create a friendly and professional environment.

Skills

Communication

Customer Service

Empathy

Tools

Word

Excel

Job description

Front of House Team Member
Surbiton FWC | Front of House | Bank | Part time
£12.58 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club

• Support the smooth running of our reception and café areas

• Help us create a friendly, relaxing and professional environment

• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks

• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, access to our Pension Scheme and discounted gym membership at £25.00 a month.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.