Head Barista

Accor; London; On-site; GBP 1,000 - 30,000; Full time

Job summary

Join a leading hospitality brand in London as a Head Barista, where you'll lead a passionate coffee team at The Hoxton, Southwark. You'll innovate drink options, maintain high service standards, and ensure guest satisfaction in a lively café environment. Enjoy competitive pay, numerous perks, and opportunities for professional growth in a supportive atmosphere.

Benefits

28 days holidays including bank holidays

Pension and life insurance

Health cash plan

Free meal during shifts

Discounts across the Ennismore family

Free night at The Hoxton annually

Qualifications

• Previous experience with orderings and inventory management.
• Confident with guests and strong in customer service.
• Passion for hospitality is a must.

Responsibilities

• Lead the barista team in creating a fun and relaxed atmosphere.
• Manage inventory, restocking, deliveries, and coffee machine maintenance.
• Ensure health and safety compliance.

Skills

Leadership

Knowledge of coffee extraction

Customer service

Education

Previous Head Barista / Café supervisor experience

Tools

Coffee machines

Job description

Company Description

We’re looking forcoffee-fanatic Head Baristasto be part of our team for The Hoxton, Southwark.

The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city.

Albie: Albie is our all-day lobby spot where you can expect proper breakfasts and comfy seats, crowd pleasing modern dishes and a killer wine and cocktail list to see out the night.

Seabird: Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences.

Job Description

• Lead the barista team in creating a fun and relaxed atmosphere where guests come to start up their day and enjoy themselves
• Be creative and share ideas to develop our hot & healthy drink – play part in innovating our café concept and staying on (and even ahead) of trends
• Know your products and systems inside out
• Be on top of cleanliness and organization, making sure the bars and coffee stations are in top visual and operational condition
• Lead your team by example, driving service standards that strive for the best for the guests, reinforcing steps of service
• Manage inventory, restocking, deliveries and coffee machine maintenance
• Ensure health and safety compliance (allergens, hygiene, FiFO and expiry dates)
• Support wider bar team during transitions from breakfast and lunch to dinner and cocktail service

Qualifications

• Previous Head Barista / Café supervisor experience
• Knowledge of coffee extraction, milk steaming and latte art
• Knowledge of coffee machines, tools and equipment
• Previous experience with orderings, inventory and storage management
• A natural people person – you’re confident behind the bar and brilliant with guests
• You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues
• You’re not precious. We leave our egos at the door and help get shit done
• You’re up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard, supports each other and has fun along the way

Additional Information

• £12.60 plus TRONC
• 28 days holidays (inclusive of bank holidays), pension, and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!