Front of House Team Member

The Inn Collection Group; Northallerton; Híbrido; GBP 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Birthday paid holiday

Inn development program

Paid breaks

50% food discount

Room stay £1 in Jan-Mar

1/3 off rooms year-round

£50 same-day bookings

15% off bed & breakfast for loved ones

Employee Assistance Programme

Give-inn back scheme

Best Pub Employer award

Resumo da oferta

The Inn Collection Group is seeking a friendly Front of House team member to welcome guests and ensure a warm, memorable experience from arrival to departure. You’ll greet guests, take orders, serve dishes, and recommend drinks, contributing to a lively, guest-centric atmosphere.

Join a cosy Northallerton pub with rooms and dogs welcome, where teamwork, attentiveness and a passion for hospitality are rewarded.

Qualificações

• Front-of-house experience is preferred.
• Warm, welcoming attitude and customer focus.

Responsabilidades

• Greet guests and manage the front-line service.
• Take orders, serve dishes, and recommend drinks.
• Ensure a friendly, memorable guest experience on shift.

Conhecimentos

Front of House

Customer service

Hospitality mindset

Descrição da oferta de emprego

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Once the police station of this vibrant market town, our historic Georgian building is now a cosy country pub with rooms, nestled in the heart of Northallerton. A welcoming spot for locals and visitors alike, it offers a warm atmosphere where families and dogs are always welcome.

You’ll Fit Right Inn

As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor.

Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work!

If you thrive in a fast-paced environment have a passion for customer service are committed to delivering exceptional experiences we think you’ll fit right inn…

This role allowed Megan to explore a new location. Watch Megan's video to learn more about our front-of-house roles. https://careers.inncollectiongroup.com/join-inn

*Age-related pay rates apply for Under 21s.*