Front of House Team Member

Soho House; Hazel Grove; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Free meal every shift

Career pathway programme

Staff discounts

Birthday reward

Wellbeing support

Team awards

Job summary

Mollie’s Manchester, a growing budget-luxe diner, is seeking friendly team members to welcome guests and support every shift. You’ll learn all areas of the diner—from front of house to behind the scenes—while delivering Mollie’s high standard of service with a smile.

No experience is required as full training is provided; join a passionate team, enjoy great food and a vibrant atmosphere, and help us expand as part of a fast-growing brand.

Qualifications

• No prior experience required; full training provided.
• Must enjoy interacting with guests and delivering friendly service.
• Strong team player with a positive, energetic attitude.

Responsibilities

• Greet guests warmly and ensure they feel welcome.
• Take orders and serve food and drinks accurately.
• Work with a passionate team to maintain Mollie’s high service standards.
• Learn all parts of the diner to keep service smooth from front of house to behind the scenes.
• Contribute to a positive, fun, guest-focused atmosphere on shift.

Skills

Customer service

Team player

Hospitality

Job description

You'll be the friendly face our diners meet first, setting the tone for a great visit. You'll be:

• welcoming guests and making sure everyone feels looked after
• taking orders and serving food and drinks
• working alongside a passionate team to deliver the Mollie's standard of service every shift
• learning every part of the diner, from front of house to behind the scenes, so service runs smoothly
  Love people, great food and good vibes? Join our diner team at Mollie's Manchester, our award-winning motel-diner, and start a career with a fast-growing brand as we open ten more sites., Friendly, energetic and guest-focused
• You love connecting with people and having fun while you work
• A team player who takes pride in high standards
• No experience needed - full training provided
  Innovatively designed by Soho House, Mollie's is a growing family of twenty-first-century motel-diners with big ambitions for expansion. In spirit, Mollie's was born in America - an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere. We've borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there's nothing old-school about Mollie's. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices. Mollie's has already been named as the 'Best Budget Hotel' in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology.

Following the success of its first sites in Oxfordshire and Bristol, Mollie's Manchester opened its doors in late 2025. A further ten locations are already earmarked as part of the immediate expansion plan to forge a new 'budget-luxe' sector in the travel and leisure industry.

SHIFTS

Varying shifts between 6am and 12pm, including weekends.

WHY MOLLIE'S

• Mollie's Career Pathway programme, including paid qualifications
• Complimentary meal every shift
• Enhanced company maternity, paternity and adoption leave
• Company sick pay
• Discounted food and accommodation
• Unlimited free tea, coffee and soft drinks every shift
• 24-hour access to our wellness programme
• Hospitality Rewards discounts platform
• Discounts on GHD and Cowshed products
• Celebration Day: an additional day of leave after three years of service
• Length of service rewards
• Monthly awards scheme
• Up to £500 refer-a-friend scheme
• Birthday reward