Front of House Team Leader - Inspire Service & Growth

Pret A Manger; Bath; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Additional £1.25 per hour Mystery Shop

Shift premium for early hours

28 days annual leave

Pension scheme

Healthcare cash plan

Free food and drink

Club Pret Membership

Loyalty awards

Rewards and recognition

Marketplace discounts

Comfortable shoes

Job summary

Pret A Manger in Bath is seeking a Front of House Leader to coach and inspire shop teams, maintain high standards, and keep customers delighted. You’ll roll up your sleeves on the coffee machine, manage shifts, and support continuous improvement.

Base Pay Rate: £14.10 per hour with bonus opportunities and benefits, offering flexible hours, training, and a clear path to grow within Pret.

Qualifications

• Be kind, honest and generous; bring warmth to work.
• Bring your passion for exceptional customer service.
• Spread joy with small acts of kindness.
• Experience leading a team, driving performance and customer satisfaction.

Responsibilities

• Lead and coach shop team to maintain high standards and great energy.
• Ensure strong customer service and smooth service during busy periods.
• Mentor staff on standards, teamwork and problem solving.
• Support shop operations and shift planning to deliver Pret experience.

Skills

Customer service

Team leadership

Hospitality

Communication

Job description

Pret A Manger in Bath is seeking a Front of House Leader to coach and inspire shop teams, maintain high standards, and keep customers delighted. You’ll roll up your sleeves on the coffee machine, manage shifts, and support continuous improvement.

Base Pay Rate: £14.10 per hour with bonus opportunities and benefits, offering flexible hours, training, and a clear path to grow within Pret.