Front of House Leader: Inspire Teams & Elevate Service

Pret A Manger

Bath

On-site

GBP 29,000 - 33,000

Full time

5 days ago
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Benefits offered by this job

Additional bonuses
28 days annual leave
Pension scheme
Healthcare cash plan
Free food and drink
Club Pret discounts
Loyalty awards
Discount marketplace
Comfy shoes

Job summary

Pret A Manger is seeking a Front of House Leader to energise and lead shop teams in Bath. You will coach staff, maintain high service standards, and ensure smooth operations during busy periods while upholding Pret’s values and guest-focused culture.

The role rewards leadership, teamwork and a passion for delivering great food and coffee experiences to customers. Flexible shifts, competitive base pay, and extensive store training accompany this opportunity.

Qualifications

  • Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
  • Bring your passion: share our passion for exceptional customer service.
  • Spread joy every day: small acts of kindness are a big part of the Pret experience.
  • Experience needed: You lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.

Responsibilities

  • Coach and mentor shop teams to maintain high standards.
  • Support coffee making and customer service during busy times.
  • Protect profit while delivering great guest experiences.
  • Lead by example on training and SOPs.

Skills

Kindness
Customer service
Positive attitude
Leadership experience

Tools

Point-of-sale systems

Job description

Pret A Manger is seeking a Front of House Leader to energise and lead shop teams in Bath. You will coach staff, maintain high service standards, and ensure smooth operations during busy periods while upholding Pret’s values and guest-focused culture.

The role rewards leadership, teamwork and a passion for delivering great food and coffee experiences to customers. Flexible shifts, competitive base pay, and extensive store training accompany this opportunity.

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