Front of House & Kitchen Leader – Inspire Teams

Pret A Manger; Bradley Stoke; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Mystery Shopper bonus

Early shift premium £5/hour

28 days annual leave

Pension scheme

Healthcare cash plan

Free food and drink while working

Club Pret Membership (50% off food + 5

Loyalty awards

Marketplace discounts

Comfortable shoes

Job summary

Pret A Manger is seeking a Front of House Leader to guide shop teams, coach colleagues and uphold the Pret experience in our busy UK shops. You’ll lead with warmth, drive performance and maintain high standards for customers enjoying freshly made food and coffee.

Base pay is £14.10 per hour with additional shift bonuses and benefits. Join a team that values growth, inclusion and exceptional service in a fast-paced environment.

Qualifications

• Experience leading with purpose—driving team performance, protecting profit, and keeping customers happy through high standards.
• Ability to mentor and coach shop teams, especially during busy periods.
• Strong communication, warmth and genuine customer service mindset.
• Ability to inspire and uphold Pret standards and the Pret experience.

Responsibilities

• Lead and mentor shop teams as Front of House Leaders, upkeeping standards and energy.
• Coaching, arranging shifts, and supporting the shop during peak times.
• Maintain high levels of customer service and operational excellence.
• Ensure the shop delivers great food, coffee and a welcoming experience.

Skills

Customer service

People leadership

Team coaching

Energy & pace

Job description

Pret A Manger is seeking a Front of House Leader to guide shop teams, coach colleagues and uphold the Pret experience in our busy UK shops. You’ll lead with warmth, drive performance and maintain high standards for customers enjoying freshly made food and coffee.

Base pay is £14.10 per hour with additional shift bonuses and benefits. Join a team that values growth, inclusion and exceptional service in a fast-paced environment.